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How to purchase Highway Bus Tickets

Handling route

 To use the highway bus, you need to purchase a ticket in advance. Please purchase using one of the following methods.
 
How to buyRoute nameInformation center
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Maebashi ⇒ Takasaki ⇒ Fujioka ⇒ Narita Airport (Azalea)
It will be on sale only from Gunma prefecture.Only on the day of departure from Narita Airport.
027-212-3000
Shinjuku Expressway Bus Terminal-Kawagoe Station West Exit-Oze Tokura-Oshimizu (Oze)0120-53-0215
Shinonome Shako-Tokyo Station Yaesu Street-Shima Hot Spring (Shima Hot Spring, Ikaho Shima Hot Spring)0120-12-8805
Shinjuku Expressway Bus Terminal-Jomokogen Station-Minakami Station-Minakami Kogen Hotel XNUMX (Minakami Onsen)0120-53-0215
××
Shibukawa-Maebashi-Takasaki-Fujioka-Fuji-Q Highland-Kawaguchiko Station
 △ is only one way
* Is available only on the departure alley net.
https://secure.j-bus.co.jp/hon
 The Fuji-Q Highland set ticket is sold only on the Fuji-Q Highland website.
027-212-5453
It can be purchased from one month before the boarding date.
If there are vacant seats even after the deadline, you can purchase until the day of boarding.
For children under 6 years old, please pay the child fare to secure a seat.

How to buy

1. Buy at Kanetsu Kotsu each sales office or our designated sales office

Please come directly to the counter.
The sale time is until 17:30 of the business hours of each counter.
Since the sales window varies depending on the route, please check the dedicated page for each route.

2. Purchase at a travel agency

Please come directly to a major travel agency near you.
The sale time is until 17:30 of the business hours of each counter.
Fares may include handling fees decided by travel agencies. Please contact your travel agency for more information.

3. Purchase at a convenience store

It can be purchased at stores with multimedia terminals at Lawson FamilyMart Seven-Eleven. You will receive the payment and boarding ticket at the cash register with the application ticket that you input and output the necessary information on the dedicated terminal of each store.
Sale time is from 6:00 to 23:00. (The closing day of each route will end at 17:00.)
 
How to use (new reservation)
loppi
Fami port
 
Multi-copy
Link to JTB Expressway Bus Ticket Purchase Guide Page
This service is i. It will be handled by the JTB-HTA sales center.
For inquiries/changes/cancellations after purchase i. Please contact the JTB-HTA Sales Center.
  TEL 0570-016009 (6: 00-23: 00, open all year round)

4. Buy online

It can be purchased at each site. You can make reservations, payments, and ticketing at once using a computer, mobile phone, smartphone, etc.
To apply, you will need your email address, credit card, and printer.
Be sure to print out the "voucher ticket" that will be displayed after application and bring it with you on the boarding day. If you forget it, you may not be able to purchase it again or get in the bus.
 
Corresponding site

JTB "Highway Bus Ticket"
How to Use:by clicking here.
 
Corresponding routes are Azalea, Oze, Shima Hot Spring, Minakami Onsen, and Ikaho Shima Hot Spring.
This service is i. It will be handled by the JTB-HTA sales center.
For inquiries/changes/cancellations after purchase i. Please contact the JTB-HTA Sales Center.
 TEL 0570-016009 (6: 00-23: 00, open all year round)
  

Travel to Japan "Bus Plaza"
How to Use:by clicking here.
Corresponding routes will be Azalea Go, Oze Go, Shima onsen Go, Minakami Onsen Go, and Ikaho Shima Onsen Go.
This service is available for travel in Japan.
Changes and cancellations after purchase can be made from the Japan Travel Bus Praza My Page.
For inquiries, please contact the Bus Praza Support Center.
  TEL 092-303-6565 (7: 00-22: 00, open all year round)

5. Internet reservation ⇒ purchase at a convenience store

You can make a reservation on the dedicated site below.
Sale time is from 6:00 to 23:00.
You will need your email address when applying.
 
 
 
Please purchase a ticket at the following convenience stores.
How to use (Reserved ticketing)
Store nameLawson
loppi
FamilyMart
Fami port
Seven-Eleven
Multi-copy
Link to the JTB Expressway Bus Ticket Purchase Guide page.
Things necessaryReservation number/registered phone numberPayment table
This service is i. It will be handled by the JTB-HTA sales center.
For inquiries/changes/cancellations after purchase i. Please contact the JTB-HTA Sales Center.
   TEL 0570-016009 (6: 00-23: 00, open all year round)
 

Change/Cancel/Refund

Ticket changes/cancellations/refunds can only be made before the departure time. Please note that cancellations and refunds cannot be made after departure.
A refund fee will be charged for refunds due to customer circumstances.
Please note that the refund procedure differs depending on the purchaser.

 
 Customers who purchased by purchasing method 1 or 2
  ・We will accept at the window where you purchased.
   ・For inquiries about changes, cancellations and refunds,
Information centerHeoI hope.
 Customers who purchased by purchasing method 3 or 5
  I. We accept at JTB-HTA sales center. Detail isby clicking hereWe will guide you.
  ・Please note that it cannot be handled on the Internet at each JTB branch or bus company window.
  -In addition to the refund fee, a special fee will be charged for refunds.
  ・For inquiries regarding changes/cancellations/refunds, please contact i. Please contact the JTB-HTA sales center.
     TEL 0570-016009 (6: 00-23: 00, open all year round)
 Customers who purchased with purchase method 4
   We accept at each operating company.Please contact each operating company.
  ・ I. JTB-HTA Sales Center For detailsby clicking here. 
  ・ Nippon Travel Agency For detailsby clicking here.
 
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